Last Updated: September 2026

Costanera Creative (“Costanera,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or otherwise interact with us online.

Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Company or organization name

• Project or quote information

• Messages and other information submitted through forms

• Information you provide when communicating with us by email or other means

Please avoid submitting sensitive personal information through general website contact forms unless it is necessary for your request.

Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This may include:

• IP address

• Browser and device information

• General location information derived from your IP address

• Pages visited

• Referring websites

• Date and time of visits

• Website interactions and usage information

This information helps us understand how our website is used, maintain website security, and improve the website experience.

How We Use Information
We may use information collected through our website to:

• Respond to questions and inquiries

• Prepare and respond to quote or project requests

• Communicate with prospective and existing clients

• Provide our services

• Operate, maintain, and improve our website

• Understand website usage and performance

• Prevent fraud, misuse, or security incidents

• Comply with applicable legal requirements

• Protect our rights and the rights of others

Where permitted by law, we may also use contact information to communicate with you about Costanera Creative services that may be relevant to your interests. You may opt out of marketing communications at any time.

Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide website functionality, understand website usage, remember preferences, and improve performance.
Some cookies may be provided by third-party services integrated with our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Where required by applicable law, we will provide additional choices regarding non-essential cookies or similar tracking technologies.

How We Share Information
We do not sell personal information simply because you submit a contact or quote request.
We may disclose information to third parties that provide services on our behalf, such as:

• Website hosting and technology providers

• CRM and form-processing providers

• Email and communication providers

• Analytics providers

• Professional advisers

• Other vendors necessary to operate our business or fulfill your request

These providers may access information only as necessary to perform services for us or as otherwise permitted by law.
We may also disclose information when required by law, to respond to lawful requests, protect our rights or safety, investigate suspected fraud or misuse, or in connection with a merger, acquisition, restructuring, or sale of all or part of our business.

Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Costanera Creative is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable laws.

Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights concerning your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, as well as other rights provided by applicable law.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

Children's Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been collected, we will take reasonable steps to delete it.

Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or legal requirements.
The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised.

Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Costanera Creative
Email: contact@costaneracreative.com